Awesome article by the Get Elastic Blog, looking at most elements creating resistance of consumers in the purchasing process on an e-commerce website.
The guys from Elastic Path review examples of friction in the key areas of the purchase funnel:
- Home Page
- Navigation
- Site Search
- Category Ppage
- Product Pages
- Cart Summary Page
- Sign-up Forms
- Checkout Process
- E-mails
- 404 Pages
Read the whole article here: Reducing Friction in the Sales Process | Get Elastic
Tuesday, December 30, 2008
Reducing Friction in the Online Sales Process | Get Elastic Blog
Posted by Michael S. Levy at 12:26 PM
Labels: conversion, e-commerce, ecommerce
Monday, December 29, 2008
Social Media Influencers Predictions 2009 By Trendsspotting
Happy Holidays.
See you in 2009!
Michael
Posted by Michael S. Levy at 4:24 PM
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